The Service Line for Our Customers

FreeCall international: UIFN 800 300 99906 or +49 (0) 214 30 99906
E-mail: serviceline(at)bayertechnology.com

Our Service Line provides:

• Competent help with hardware and software problems
• Support with system configurations and changes to these
• Performance of software updates
• Help via remote access to customer systems
• Device monitoring and diagnosis through remote maintenance
• Organization and coordination of on-site service and also of repairs and replacements of machinery
• Management of spare parts and machinery
• Compliance services, e.g. support with audits and validations of systems installed by Bayer Technology Systems
• Organization and provision of third-party seminars and training courses
• Support with commissioning of automation systems installed by Bayer Technology Systems