The Service Line for Our Customers

FreeCall international: UIFN 800 300 99906 or +49 (0) 214 30 99906
E-mail: serviceline(at)bayertechnology.com

Our Service Line provides:

Competent help with hardware and software problems
Support with system configurations and changes to these
Performance of software updates
Help via remote access to customer systems
Device monitoring and diagnosis through remote maintenance
Organization and coordination of on-site service and also of repairs and replacements of machinery
Management of spare parts and machinery
Compliance services, e.g. support with audits and validations of systems installed by Bayer Technology Systems
Organization and provision of third-party seminars and training courses
Support with commissioning of automation systems installed by Bayer Technology Systems