The Operational Excellence program brings customer needs, process knowledge and methodology to the forefront. It includes facets of energy, raw materials, plant efficiency, current assets and human resources, and is based on the key competencies of Bayer Technology Services. Our approach combines consultancy competence with technological expertise and proven hardware and software tools. The program‘s foundation is a stringent methodology based loosely on Six Sigma, yet it also allows for flexibility. We work closely with customers to develop solutions and on behalf of our customers deliver concepts for increasing the availability of plants and apparatus, for utilizing energy and raw materials more efficiently and for guaranteeing product specifications. Integrated production management today means monitoring the entire life cycle of a plant. The success of our BayOpX^® approach is based not only on the continuous collection of process and apparatus data, but also on the methodology employed to incorporate operator expertise and put it into practice. The integration and analysis of all data enable us to develop process-specific key indicators (KPI) in cooperation with our customers. BayOpX^® is an integrated approach to reducing costs and sustainably creating value in production processes and production networks.