Support, organization, help — our service for your acute problems.
Toll-free: 0800 300 99906 or +49 (0) 214 30 99906
Our service line offers the following services:
- Skilled assistance with hardware and software problems
- Support for system configuration and configuration modifications
- Installation of software updates
- Assistance by remote access to customer systems
- Equipment monitoring and troubleshooting as part of remote maintenance
- Organization and coordination of on-site service, equipment repair or replacement
- Management of replacement parts and replacement units
- Compliance services, e.g. support during audits or validation with reference to systems installed by Bayer Technology Services
- Organization and administration of educational and training courses
- Support during the startup of automation systems installed by Bayer Technology Services.